Thanks for your interest in working for Victoria Plumb. There are a wide range of jobs here at Head Office in the following departments:
- Marketing & PR
- Website & System Development
- Buying & Merchandising
- Logistics & Fulfilment
- Customer Services
The roles shown on this page are for permanent or fixed-term positions. For more temporary posts in warehousing and the call centre, please contact your local employment centre or these recruitment agencies (Hays 01482 222623; Ranstad 01482 588770; Edwards & Pearce 01482 621721; Brookstreet 01482 327502; Stafforce 01482 226262)
Affiliate and Market Place Manager
This is an exciting opportunity for an ambitious person to help take their career forward and become part of a rapidly expanding digital team within the business. You will report directly to the Head of Digital Marketing and will have their full support in launching, refining, optimising and growing our business through these channels.
We are looking for talented, creative and highly motivated candidate who enjoys a challenge and who will thrive in a fast moving, progressive environment.
We have an opening for a creative and highly motivated Graphic Designer. You will be working across all forms of advertising including online and offline campaigns (website layout, web banners, emails, infographics, brochures, leaflets, flyers, posters, banners, logos, image manipulation and much more).[ Read more and apply ]
Web and UX Analyst
We are looking for a talented and highly motivated Web Analyst who enjoys a challenge and who will thrive in a fast moving, progressive environment. Working on a portfolio of leading brands such as Victoria Plumb and MFI, the successful candidate will combine technical knowledge with commercial common sense.
Victoria Plumb has enjoyed phenomenal success and expansion in recent years, and as part of our ongoing investment programme and to ensure continued growth and success we are now looking to strengthen our buying team by recruiting an Assistant Buyer.
Victoria Plumb has enjoyed phenomenal success and expansion in recent years, and as part of our ongoing investment programme and to ensure continued growth and success we are now looking to strengthen our Buying team by recruiting an ambitious and experienced Buyer.
Product Marketing Manager
Victoria Plumb has enjoyed phenomenal success and expansion in recent years, and as part of our ongoing investment programme and to ensure continued growth and success we are now looking to strengthen our buying team by recruiting an experienced Product Marketing Manager. Reporting to the Head of Buying, the successful candidate will be able to demonstrate previous experience as a Product Marketing Manager within the Retail sector. This is a heavily cross-functional role where interaction is key with multiple departments
Customer Feedback Coordinator
Overall purpose of the role: Responsible for the day to day management of all customer feedback, reviews and social media, ensuring timely delivery and accuracy of all correspondence is in line with agreed Service Levels. Complete detailed analysis of customer feedback and produce accurate reports. Delivering the highest levels of Customer Service at all times whilst operating within a framework of compliance and regulatory control.
Trade Sales Coordinator
Victoria Plumb has enjoyed phenomenal success and expansion in recent years, and as part of our ongoing investment programme and to ensure continued growth and success we are now looking to strengthen our Trade team by recruiting a Trade Sales Co-ordinator.
Trade Sales & Customer Service Supervisor
Working within the Trade Sales Team Office, the main purpose of your role will be to manage the team Trade Sales Co-ordinators in task management of day to day operations ensuring flow of work to meet and exceed industry standards.[ Read more and apply ]
You can apply to join the Victoria Plumb team a number of ways.
Respond with your CV and a covering letter to any of the positions advertised. Just click on the Apply button and your application will go straight through to the department manager.General applications should be sent to:
Good luck! We look forward to speaking with you!
We Succeed Through Innovation
Through close contact with our suppliers, staff and customers we are able to innovate, not only in what we sell, but also who to and how. Our desire to innovate means that we are not afraid of trying anything new or large-scale: we think it will be key to differentiating our brand from our competitors. Our best ideas come from our can-do culture that pushes us to find new products to source and new ways to please our customers so that we can successfully challenge the big industry players down South.
Customer Service Is Key
Customer service is vital to our success, and the whole business is involved in keeping our customers happy. Our website is clear and easy to use, with features such as FAQs, helpful hints and clear product specifications for easy installation. Our stock management and delivery systems mean over 90% of our orders are delivered on time and in full. Our call centre is friendly and responsive and is regularly praised in reviews. We score very well in product and service reviews and our rating on independent websites like Trustpilot consistently beats our competitors (usually by 20%-30%)
Our Staff Drive Our Success
Employee motivation goes beyond simply salary and business performance bonuses. We have moulded a very tight team who are encouraged to work and play together, and who can make suggestions and promote ideas on any subject. All ideas are properly considered, and colleagues make their contributions knowing that they will be duly credited for them. In turn, the business success of many of these ideas provides further motivation and, of course, job security. Staff turnover is minimal and employees are positive about recommending new potential candidates when job opportunities arise.
We Measure Our Performance
We are constantly measuring and reviewing our processes and KPIs to help forecast supply and demand, and identify opportunities for improving the volume, quality and feedback on sales – whether this means buying in additional expertise in support and staff, or working with suppliers to improve the use of data in the business.
“I am a new starter myself this year and I have been really impressed by the culture here. There is a good mix of characters and skills, some born and bred in Hull, some from further afield, but the working culture is professional and fun. Everybody here is really positive and keen to get involved. The team are supportive of new ideas and keen to make the business a success. I come in daily from Leeds and am very pleasantly surprised by the ease of the commute.”
Sam J, Marketing
“As one of Victoria Plumbs longest serving employees I have seen the company increase in size over a number of years and have been given the opportunity to grow professionally within it. I think it’s great that I can work alongside people with both a sense of humour and a serious and responsible approach to their work, the atmosphere is great and the knowledge that the company is growing and moving forward makes the future full of great opportunities.”
Chris J, Design
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