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Customer Reviews & Feedback

all totally independent and transparent

Feedback is widespread on the web and informs purchase decisions. We listen and make changes based on what our customers value.

Last updated on 23/11/2014

1. Lovely toilet seat

Mrs Norma Allen purchased the Deluxe 105 Thermoset Anti Scratch Soft Close Toilet Seat

" I purchased the Deluxe 105 Anti Scratch toilet seat after having improvements to our bathroom. I was thrilled how quickly the delivery arrived, very well packaged and the item itself is excellent quality. Unfortunately after carefully measuring the toilet and the item matching the measurements, the shape was unsuitable and I have returned the item. I am very disappointed to have to do this as the seat is the best I have found. Full marks Victoria Plumb. "

2. Good, solid piece.

Sue Berry purchased the Odessa Oak Floor Mounted 600 Door Unit

" This is a very good, solid piece of furniture - not flimsy as many pieces today seem to be. The only thing we had to do was to fit the doors but the unit was already assembled. I would definitely recommend this product.  "

3. toilet roll holder

Anstey purchased the Cubik Toilet Roll Holder

" Great does the job and looks good. "

4. Glass Panel - Great

Allan Schoenherr purchased the V8+ Glass Panel 1200

" The panel was delivered on time and very efficiently as very heavy. Delivery guys took it right to the room. Well done. Good quality product. "

5. Roll holder

Svetlana purchased the Cubik Toilet Roll Holder

" Lovely product, solid and looks expensive. Would deffenitly recommend.  "

6. sienna 105 vanity unit & basin.

Sabina Yates purchased the Sienna White 105 Vanity Unit & Basin

" Excellent value, pre-biult vanity unit saving time to install. Notified of unit being in stock early and then delivery was as requested. Victoria Plumb kept us informed of the delivery at every stage. Excellent service and would use Victoria Plumb again!  "

7. New Vanity Unit

Dorothea Hill purchased the Sienna White 65 Vanity Unit & Basin

" Arrived on time in good order, the delivery men were great and at present awaiting fitting. Good value for money and good description. "

8. V8 Framed Quadrant Enclosure 900

Hannah Cove purchased the V8 Framed Quadrant Enclosure 900

" Excellent quality product. Glad I purchased the 8mm thick glass and not the cheaper options. Builder was very impressed too. "

9. Matrix triple shower valve with diverter

Al purchased the Matrix Square Triple Valve with Diverter

" Looks great, as picture. Hard to find three outlet valves anywhere else, typical 'triple' shower valves actually only operate two outlets. We installed a fixed shower head, shower hose and bath filler waste and overflow unit. Therefore we did not require seperate bath taps creating a clean minimalist shower bath, as well as saving their cost. Water supplied at good pressure and easily adjustable temperature from mains pressure system. How it works is not clearly explained, but 'top' tap operates one outlet, turning through 90 degrees from closed to fully open. 'Bottom' tap also turns 90 degrees operating second outlet, but also turns the other way 90 degrees to operate third outlet. Handles can be installed in any position as desired, with centre thermostat tap also having an adjustable 'hot/cold' collar. Believe unit can be installed other way up if required and in wall outlets can be accommodated. Very good value at 'sale' price, high street retailers do not get near. Might have found similar cheaper elsewhere, but range meant could get all items required from the one supplier with one delivery cost. Delivery cost is a little dear if only getting one item, but good value if buying several and better for a little more for next day as we did. Customer service was good with no difficulties adding item forgot to order. Impressed with no issues and speed in replacing faulty bath filler. "

10. Excellent look & value

R Woods purchased the Luxury Bath Screen 8mm

" Having spent time looking for a screen for our new refurbishment, was pleased to find this at a competitive price. It was not too difficult to fit, even for an occasional diy-er, and the result is looks very smart. No problems with leaks, the shelves are a real plus, and easy to keep clean. "

11. Tap

Mary Hale purchased the Pulse Cloakroom Basin Mixer

" Good product, very good value and very quick delivery. A very good service. "

12. Happy Customer

Mrs M Dewick purchased the Energy Close Coupled Toilet inc Soft Close Seat

" Excellent value for money. Compact. Ideal for cloakroom.  "

13. Quadrant Sliding Shower Tray 900

Gillian purchased the Bow Quadrant Shower Tray 900

" This was a fabulous purchase, I am so happy with it in every way - quality, value and style. "

14. Pulse kitchen tap

Gina Wright purchased the Pulse Kitchen Tap

" Really pleased with quality, price and service. "

15. Excellent service

Wendy bowgen purchased the Odessa White 3 Door Mirror Cabinet

" Very happy with my recent purchase, the unit was exactly as described, and the price was fantastic, I nearly spent 3 times as much for a similar unit but I'm so glad I found this site, the delivery was on time too I will definitely purchase from you again . "

16. Vanity Unit

Christine purchased the Sienna White 120 Vanity Unit and Basin

" Very pleased with this........looks great and delivery was as stated "

17. Good value, quality product

Amy purchased the V6 Sliding Shower Door 1200

" Delivered on time with all parts included. Works perfectly and looks good. "


SUE LEWIS purchased the Phaze Basin Mixer


19. shower enclosure

Ian King purchased the V6 Curved Walk In Shower Enclosure & Tray Pack 1400 x 900 RH

" Very pleased with item and service,thankyou "

20. Wall Mounted Bath Taps and filler

Carol Mwaniki purchased the Secta Wall Mounted Bath Mixer

" The taps were a much better quality than the filler which was a bit light, but altogether, very good especially given the price. I'm pleased and will look to this site when refurbishing my kitchen "

21. Great Product

julie mclean purchased the Century Bath Mixer

" Really pleased with service and product-looks fab and excellent value for money "

22. would recomend

denise purchased the Curved 1650 x 600 Heated Towel Rail

" looks really good excellant value and service really pleased. "

23. Great Buy

kathy purchased the Arc Close Coupled Toilet inc. Quick Release Soft Close Seat

" This toilet looks just great in my new bathroom. Easy to install. VP service hsa been second to none (and im not just saying that). Prices are very good. I could have got it cheaper but I opted for paying a little more to get good serivice. Sometime you can get a cheap deal elswhere, end up with faulty goods that have to go back but companies are not interested and are left holding the baby (or the tap in my case). Always deal with a company with good ratings and you wont go wrong.... VP wont let you down. "

24. Shower Tray

Daniel Whatford purchased the Rectangular Shower Tray 1000 x 800

" Really good shower tray and great value for money "

25. Happy with our purchase

Tim purchased the Steel Bath 1700 with handles

" Excellent bath, just what we wanted - good value for money. Would recomend to friends. "

26. Close coupled toilet

Doreen Shoobridge purchased the Energy Close Coupled Toilet inc Soft Close Seat

" Delivered on time. Pleasant delivery drivers. Excellent quality - easy to it. My husband took the old one out and fitted this one in three hours. Nice height our last short projection toilet was very low and cracked after four years. "

27. Delighted

DAVID PRICE purchased the V8 Framed Sliding Shower Door 1400

" all arrived punctually, and safely.. well wrapped and secure. Very easy to fit (compared with the tiling job).. so a DIY dream.. and the bonus is that the instructions were very clear. now on with the other bathroom!!! "

28. Quadrant Shower Enclosure 800 x 800

Monique purchased the V6 Quadrant Shower Enclosure 800

" Slightly disappointed because I thought this item included a shower tray, but sadly that was the 900 x 900! Still the shower enclosure is of high quality (according to my plumber). "

29. Roll holder

Mike purchased the Cubik Toilet Roll Holder

" Great looking and goes well in the bathroom. Bargain price. "

30. Very shiny!

Stefan Brenner purchased the Alexa Oval Twin Valve

" Purchased one of these to go with my new shower enclosure from VP. Although the control plate looked almost the same as the original, the actual valve was differently shaped inside, necessitating a bit of work to fit it into the wall cavity. However, now that it's in place and working, I'd say it was worth the extra effort ... Nice and easy to operate; thermostatic mixer controls the temp well, and it's very shiny! "

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