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Customer Reviews & Feedback

all totally independent and transparent

Feedback is widespread on the web and informs purchase decisions. We listen and make changes based on what our customers value.

Last updated on 25/04/2014

1. service

Mrs fish purchased the Hinged Single Bath Screen

" the service was second to none when the wrong shower screen was sent in error. the replacement was sent at no extra cost.quality of the product was over packed so no damage perfect condition.and would use this site again in the future as i order materials for my husband building company.cant fault them. "

2. Excellent

Juliet purchased the Metro Waterfall Bath Shower Mixer Standpipe

" I ordered these taps as they were half the price of other companies and so far I am very pleased. The quality is excellent. They look better than the competitors and the quality is superb. Will definately use victoria plumb again. "

3. sienna bathroom suite

ian mcdonald purchased the Sienna Arc White Gloss Combination Vanity Unit Small

" Very good product great value and delivered on time also bought the 4 drawer unit and shower bath from this range very pleased with end result  "

4. Toilet

Lorraine pope purchased the Energy Close Coupled Toilet inc Soft Close Seat

" Nice compact toilet just right for my under stairs cloak room  "

5. Great unit

Simon Richards purchased the Odessa Oak Floor Mounted 600 Door Unit

" Very happy with this unit, looks great and was delivered quickly. Only frustration ibhad was as a retro fit unfortunately the water pipes already in place were at the exact height of the bottom shelf, wish it was slightly inset from the back so pipes could be run behind the shelf without obstructing, but this is my bathrooms fault not the product, and it was easy to adapt anyway. Overall very happy and would reommend great value at a great price. "

6. Excellent quality

Michelle purchased the Escala Waterfall Bath Shower Mixer

" Really pleased with the quality. However, I read the previous customer review and from this, did not order a plug as the review says that one is included. I was misled as it isn't included, so remember to order one separately or you will incur 2 delivery charges!!!! "

7. Fantastic quality and value

Clark purchased the Osca Basin Mixer

" My wife and I tried to support a local Plumbers Merchant with their own extensive showroom, all extremely expensive. Nobody could be bothered to tear themselves away to speak to us so we decided we may as well buy online. We found Victoria Plumb and spoke to our plumber about sizes, decided on the correct pan, cistern, basin and mixer tap for our cloakroom. Placed the order online, selection process all trouble free, paid and advised delivery 31st October. Goods arrived 31st October, order and goods intact and top quality. Delighted with our purchase and delighted with the £600 saving, thank you. "

8. Great product

Gavin limb purchased the Odessa White 3 Door Mirror Cabinet

" Very well made cabinet looks really good. I liked that it was ready made and easy to put up,its not very deep so certain things will not fit in but it makes up for that in looks and quality. "

9. Excellent

Elkana Roveglia purchased the Square 1200 x 490 Heated Towel Rail

" Bought the towel rail above and we are really please with the heat it produces. When boiler goes off at night, towel rail stays boiling hot for more than 1 hour and 30 minutes (maybe more but because I go to bed I have no idea how long it retain heat!). We were really impressed as radiators were stone cold while towel rail was still keeping warm our bathroom and towels! Plumber that came to fit it thought as well that price and quality was excellent! "

10. Love it

Mickey purchased the Hampshire Basin Mixer

" Great value and looks a lot more expensive "

11. Taps

k johnson purchased the Hampshire Basin Taps

" Good old fashioned taps that work well and look very good with the Chatsworth Basin "

12. very impressed

karen graham purchased the Sienna White 55 Vanity Unit & Basin

" Great delivery well packaged, quality of good were amazing, couldnt be happier, prices were cheapest around and i looked everywhere, would only ever use vp in the future  "

13. Better than described!

Joanna Wakeman purchased the Arc Close Coupled Toilet inc. Quick Release Soft Close Seat

" The marketing team at Victoria Plumb are underselling this toilet. I have two young boys who are a bit...'splashy' shall we say. I went in to the Bathstore and they had toilet seats on their toilets which are 'quick release' and can be taken right off with the flick of a switch, making it much easier to clean. Because of my children, this really appealed to me and I nearly spent more than £100 extra on one of their toilets to get this quick release system. Thankfully I came to my senses and realised it wasn't worth the money, and having already used Victoria Plumb before, I ordered the Arc toilet from VP. Imagine my delight then, when my plumber installed the Arc toilet, and when he installed the seat, yes it had a quick release system. NO mention of this in the product description. Why on earth not, Victoria Plumb? The Bathstore is telling customers that the system is unique to them, blah, bah, blah. And it isn't. You are really missing a trick here. "

14. Brilliant product and service

Carole Barker purchased the Coniston Basin Taps

" I ordered these taps to compliment the winchester basin and pedestal.\r\nAs the basin and taps were for a house I was in the process of buying. I explained that I wouldnt be ready for delivery for a while. They gave me a contact number to ring when I was ready to take delivery. I made the arrangemets and both items came at the same time. Well packaged and ontime.\r\nI have had them fitted to the basin and installed today and they look just perfect. So much so that I am ordering the bath taps to match now.\r\nThankyou Victoria plumb for making the whole experience of buying from you a pleasure. "

15. Solid quality

Anna purchased the Oxford Basin & Pedestal

" Really pleased with this sink. Looks solid and so far quality seems good. "

16. Slipper bath

Paula purchased the Winchester Single Ended Slipper Bath Large

" Lovely bath great quality "

17. Shower enclosure

J Eboda purchased the V6 Quadrant Shower Enclosure 900 x 760

" I have recently bought this shower enclosure which looks classy and was easy to install. I like the fact that it was very economical but is a good quality. I recommend this item highly.  "

18. Excellent service

Pat Beard purchased the Cubik Toilet Roll Holder

" Customer service very helpful. Delivery as promised, will use again. "

19. Chuffed

Miss Gemma Chatwin purchased the Sienna Oak Linen Basket 330

" Again very pleased with everything brilliant quality, the colours are all perfect and my bathroom looks great "

20. shower enclosure

graham mcgouran purchased the V6 Pivot Shower Enclosure 760

" excellent service and quaility, easy to fit, looks good "

21. Brilliant value

Carole Birch purchased the Elizabeth Traditional Heated Towel Rail

" Purchased this on offer and am really pleased with it, it was half the price from everywhere else so thought the quality wouldn't be as good. I was wrong it is brilliant. "


STEVIE G purchased the Bath Pop Up Waste

" Very good - plumber had no complaints. "

23. Excellent value for money

Mrs Gill Gabl purchased the Odessa Wenge 2 Door Mirror Cabinet

" Sent for this cabinet with great hesitation as I am having a new bathroom installed. I was concerned about the quality for the money, but I needn"t have worried. It is excellent ,looks classy and not too wide so that it fits ideally above the sink unit. The delivery was swift and smooth and overall I cannot fault it . "

24. Ace

Hilary Boyes purchased the V8+ Frameless Quadrant Shower Enclosure 900

" We got this enclosure to replace our old mira one. It is far superior and being frameless is so much easier to keep clean as there are no nooks and crannies for the water to collect in. It looks really modern. Our fitter said it was easy to assemble tho I wouldn`t have wanted to attempt it. It arrived on time and was taken upstairs, good job as it was a huge package. I would deffo use Victoria Plumb again. "

25. A quality service

Roger Tweedie purchased the Click Clack Basin Waste - Slotted

" The waste outlet in our basin was showing signs of wear and we were delighted to be able to purchase a quality replacement at a reasonable price. The item was delivered promptly and arrived in excellent condition. "

26. Great product

Andrea purchased the Sienna Milo White Gloss Combination Vanity Unit Large

" My mum suggested I look at VP website after I struggled to find a good combined vanity unit for our bathroom renovation. I'd discounted it before I started as I always assumed VP were more expensive - how wrong was I?? This item was on sale so the price was better than competitors products offering similar items. The item was delivered on time and the helpful chaps carried them upstairs, my plumber had no problem fitting them and was impressed. The unit looks great and features soft close doors, if I was being picky I'd have preferred a sturdier WC seat but its not a deal breaker - would definitely recommend!  "

27. The quality is really good.

Tareg Botouli purchased the V6 Curved Walk In Shower Enclosure Pack 1400 x 900 - Right Hand

" your customer service and delivery people were really kind and excellent, also the product is really high quality.  "

28. Lovely bath

Gg purchased the Arc Roll Top Bath Large

" Totally love my new bath! Lovely size, great quality and feel "

29. cyclone bar shower valve

kay meziane purchased the Cyclone Bar Shower Valve

" Very happy with this product feels and looks more expensive than it was. "

30. bathroom suites

lawrence purchased the Sienna Milo White Gloss Combination Vanity Unit Small

" To any internet shy shoppers , like me, Victoria Plumb will ease away your fears. Great service , price and convenience. No trudging round retail outlets just a quick browse over the excellent image library , whack in an order and its at your door. The price and quality are excellent! I bought numerous items to update the old place we have bought and every one is superb value. Will definately use VP again. "

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