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Customer Reviews & Feedback

all totally independent and transparent

Feedback is widespread on the web and informs purchase decisions. We listen and make changes based on what our customers value.

Last updated on 16/04/2014

1. Good looking

Liz purchased the Reinosa Waterfall Basin Mixer

" Sometimes good looks are the only thing going for a product but this waterfall mixer tap ticks all my boxes! Good choice. "

2. Lovely sink

jane brownlee purchased the Oxford Basin & Pedestal

" Good quality, very attractive, very pleased with purchase. "

3. Arc Toilet & Cistern

John Sandham purchased the Arc Close Coupled Toilet inc. Quick Release Soft Close Seat

" Received on date promised - quality looks good, product looks good. Haven't fitted yet so hoping it performs as good as it looks - I don't see any reason why it won't. Previously bought a washbasin from Victoria Plumb - also good quality especially for the money - would definately recommend them. "

4. Bathroom items

Mona Maragh purchased the Shine Slider Rail Kit

" I have bought and had installed a toilet, sink units and shower. also taps I was really pleased at the quality and items I have bought.  "

5. Shower enclosure

John Phillips purchased the V6 Sliding Shower Enclosure 1100 x 800

" Easy to assemble and fit although I found there was just enough overlap for the screw fixings on the joint strip, also note the door opening is 400 when fitted. For the price no complaints. "

6. Excellent

Derrick Phipps purchased the Aria Square Head Shower Riser System

" good looking shower & a pleasure to use  "


STEVIE G purchased the Flex Basin Mixer

" Excelent, modern, stylish certainly looks the part "

8. Winchester toilet

Karen jones purchased the Winchester Close Coupled Toilet inc Oak Seat

" Absolutely lovely toilet. Very pleased with the quality and look of it thanks. "

9. Great

N abbey purchased the Sienna Autograph White Gloss Combination Vanity Unit - Small

" Great product really good value, had to ring up for a part arrived within 24 hours, fantastic service.will use again "

10. Excellent product and service.

Jean Graham purchased the Escala Waterfall Basin Mixer Tap

" Very smart looking and easy to install. I bought this on sale (£49) but definitely worth the original price. Would not recommend using with a narrow sink as water shoots out rather than a regular taps flow. I find we use less water.I am very happy with this product. "

11. Wonderful value

Graham Horton purchased the Antonio Basin Mixer

" These taps look very stylish, are easy to fit and really enhance the wash basin. "

12. Looks good

Samandra purchased the V6 Pivot Shower Door 760

" Door looks really good, although need to use some force to open and close hoping this will ease through time. Would still buy again. "

13. Wonderful Service

Christine Bohea purchased the Odessa Wenge Wall Hung 600 Drawer Unit & Inset Basin

" The drawer unit and basin arrived in the time slot you specified, and it looks wonderful. I really appreciated your email followups and the text message the day before telling me that the delivery would be next day. Your web site is straight forward to use and customer service is excellent. You represent all that is good and reliable in internet shopping, I wish more companies "had it together" like yours. "

14. Great value, very stylish

Melk purchased the Thermostatic Bath Shower Mixer (Wall or Surface Mount)

" This is a great looking tap, very attractive shower system and great value for money compared to other Thermostatic Taps on the market. Arrived on time. The pack included 2 bath mounts leaning the same way rather than opposite ways, which was a bit of a pain. Victoria Plumb customer services were very efficient and ensured the correct part was sent out as soon as possible. Very pleased and would definitely buy from you again. "

15. Victoria Plumb

Victoria Towers purchased the Winchester Bathroom Suite (white seat)

" We ordered a large Shakespeare Bath and Winchester loo and basin, can't fault it, quality good and delivery great. Our bathroom looks stunning. Just make sure you have a good plumber to fit it. Makes all the difference. "

16. wooden toilet seat

M S Allen purchased the Oak Wooden Toilet Seat

" Extremely good value and quality. "

17. Demar Close Coupled Toilet Soft Close seat

John Paice purchased the Demar Close Coupled Toilet inc Soft Close Seat

" I am once again very thankful for your service and advice. The delivery was on time and first class putting the toilet etc. into my garage for later fitting by delivery crew. All well packed it just remains to get it fitted as the plumbers are very busy at this time. Thank once again for your excellent service to me. "

18. Clever Little Unit

Stephen Lennie purchased the Bath Filler Waste & Overflow

" Really nice touch when fitted to a double ended bath with thermostatic diverter valves on the wall. We used the Cubic Triple Valve with Diverter to give bath, shower on rail and overhead shower. No taps to fit on the bath as the water comes through the centre of the overflow. Good solid quality and easy to fit. Rather than fit the overflow against the rear wall of the bath as you usually see demonstrated for photographic purposes,we have put the filler / overflow on the "near side". Plumbing and future access is then so simple, plus the overflow is just about un-noticeable until you are in the bath. It's obvoius when you think but most people struggle and put against the far wall as in the pictures. Thanks to my father in law for suggesting! Also using this and wall valves is no more expensive than taps...and just looks so much better !  "

19. good

Harold Shipman purchased the Tetra Square Head Shower Riser System

" Good all round. "

20. Lovely!

Lynn Marsh purchased the Odessa White Floor Mounted 600 Door Unit & Basin

" Was very pleased with my purchase and would recommend. delivery on time as stated and helpful delivery guys took upstairs for me. The sink and vanity unit compliments my new bathroom and suits the period of my house. Only problem I found was that the download fitting instructions were to gerneric and when I went to buy fitments to secure. The plumbing centre sold all different size fitments and instructions didnt help. But my plumber knew exactly what was required so in end not a problem. I spoke to customer service's about this and the lady was very helpful! Thank you.  "

21. very pleased

Robert purchased the Odessa Wenge 3 Door Mirror Cabinet

" I received delivery of my cabinet on time but it had a bit of damage, a quick call to the company and they sent a replacement out the following day. I thought this was excellent customer service. this is the 2nd time I've used Victoria Plumb and wouldn't hesitate to use them again "

22. Bees knees

Wall purchased the Pulse Kitchen Tap

" Yet to have installed but delivery, product quality and a good price means that I will be ordering more from Victoria Plumb "

23. Lovely Taps

Mandy purchased the Escala Waterfall Bath Filler Tap

" The taps look lovely on our new cube bath, fantastic value too. "

24. mirror

Des Fennell purchased the Odessa Wenge 2 Door Mirror Cabinet

" Very good quality and looks fantastic when up.Delivery very prompt.Many thanks "

25. Escala Basin Mixer

Gemma purchased the Escala Waterfall Basin Mixer Tap

" Although i have not yet had the tap installed the delivery and look of the tap is very appealing. It looks and is good quality and is very good value for money when comparing to other companies especially larger DIY depots.  "

26. Great toilet, good value for money

Joanne Haywood purchased the Brent Close Coupled Toilet inc Seat

" Great toilet and good value for money. Would recommend. "

27. Bath Screen

Ashley Cooper purchased the Curved Double Bath Screen

" Excellent value for money and a quality item. Easy to install, but you will need 2 people when adding the second section of glass. Very pleased with the result. "

28. Fab purchase, lovely looking / great price

Nina purchased the Phaze Toilet Roll Holder

" Bought two of these great toilet roll holders. They have a simple modern style. Good price. Easy to fit. What more could you want - would definitely buy again. "

29. Curved Walk in Shower Pack LH

Brewer purchased the V6 Curved Walk In Shower Enclosure Pack 1400 x 900 - Left Hand

" This I believe is their own make. Not actually plumbed in yet, but looks great. Tray heavier than I thought, imagined it to be a bit flimsy, but it's great. The screens look good and are of glass. Glad I waited for them to come back in stock, when they were it got sent out quickly. I am quite a fussy person, so can assure you this is a good reasonably priced shower pack. Would order of Victoria Plumb again if I needed anything. "

30. brent sink and pedastel

susan hodson purchased the Brent Basin & Pedestal

" brilliant made up very pleased with it "

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