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Customer Reviews & Feedback

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Feedback is widespread on the web and informs purchase decisions. We listen and make changes based on what our customers value.

Last updated on 24/05/2013

1. Attractive loo...

David Hartwell purchased the Winchester Close Coupled Toilet inc Oak Seat

" All arrived safely and in good time, this is going in our new extension as part of our en-suite (at last, we'll finally have a bathroom to ourselves). My builder told me that his local builders merchant could not get anything close to this price and that is without VAT as my build is VAT exempt! I had to pay the VAT at Victoria Plumb as I don't have a means of claiming it back and I still got a bargain. All looks good quality, we'll have it installed and working soon and the style is just right for our period thatched cottage. "


2. fantastic

dianne hodgson purchased the Winchester Basin & Pedestal (2TH)

" I purchased a full suite from victoria plum and found the products exellant was a bit nervous at first not being able to see products but needant have worried they are all lovley quality and very reasonbly priced compared to others i looked at the shower door in particular was a real bargain and am very pleased with it saved about three hundred pounds compared to others i looked at. Did have one problem with overbath shower head but replacement sent within three days it is so refreshing to have no complaints with goods and services these days would definatley recomened order with confidence and thanks one again victoria plum. "


3. fantastic loo

Loraine purchased the Arc Close Coupled Toilet inc Seat

" Love this toilet, so modern. Looks gorgeous in my bathroom. "


4. Gorgeous

Theresa Williams purchased the Sienna 85 Vanity Unit & Basin

" Really chuffed with all the products from Victoria Plumb. High Quality. Arrived on time. Good Value and have no hesitation in recommending the quality of service. My Bathroom looks amazing. "


5. Good product

Julia purchased the Ocean Close Coupled Toilet inc Seat

" Very good service, delivered on time. Product is very good value, looks lovely "


6. winchester suite

jim henderson purchased the Winchester Bathroom Suite (white seat)

" i ordered on a monday and it was delivered on the saturday along with a bath and taps etc.very pleased with everything i purchased,pity you did not have bath panels that i liked as i have ordered elsewhere and had terrible service(if you can call it service)would recommend victoria plumb to anyone! "


7. Very pleased with quality

Anne Corless purchased the Click Clack Basin Waste (Slotted)

" First time we have ordered from VP but would definitely recommend to others. Excellent delivery and quality items. "


8. Excellent

Hanna Hathaway purchased the Minimalist Walk in Shower Pack 1600 x 800

" Looks fab. Plumber attached extra silicon just in case but looks lovely. Kept the bathroom looking nice and big by being totally see through.  "


9. good quality units

swf builders purchased the Sienna Milo White Gloss Combination Vanity Unit Small

" i have been fitting bathrooms and kitchens since 1986 and have used many companies and found good one and bad i now use vic plumb because there prompt on delivery always sort out any problems quickly no hastle they produce a good quality broucher for there products and i have to say i am impressed with the value for money on the sienna milo combination unit can make a cheap refurb look very good if fitted correctly "


10. EXCELLENT PRODUCT

AVRIL KIRKWOOD purchased the Arc Close Coupled Toilet inc Seat

" WE WERE SO PLEASED WE SAW YOUR ADVERT IN THE PAPER. PRODUCT CAME QUICKLY, WAS EXCELLENT AND LOOKS GOOD IN OUR BATHROOM, PARTICULARY WITH THE SELF CLOSING SEAT...MAY THANKS "


11. Tap

Mike purchased the Metro Basin Mixer

" Bought to use on the Odessa Floor Mounted 600 Drawer Unit & Basin Tap great. Look good, 5 mins to fit etc However I found the waste that came with it, the square top in use touched the sink when closed and was therfore not operating ok. Changed this for standard unit. However its the tap wanted so not worried Note that full on the water does tend to hit the side and splash. Still overall happy with choice and looks different "


12. SERVICE

GARY SMITH purchased the Elizabeth Heated Towel Rail

" JUST WANT TO SAY WHAT AMAZING SERVICE I ORDERED IT ONE DAY AND DELIVERED THE NEXT THE TOWEL RAIL LOOKS FABULOUS EXCELLENT VALUE  "


13. Waterfall Tap

Krissie Clark purchased the Metro High Rise Basin Mixer

" The name says it all, it looks great and the water looks just like a bubbling brook, very refreshing! looks great with the Montana basin, a good combination all round good quality and according to hubby not difficult to fit. "


14. Toilet and Sink Combo Unit

Mark Tann purchased the Sienna Energy Combination Unit Small

" Nicely finshed off and as they come in 2 seperate sections you don't necessarily have to fit them side by side. "


15. Very happy

Donata purchased the Antonio Basin Mixer

" Super fast delivery, excellent quality, good value. Bought whole bathroom suite from this seller and I can say that it all looks good. It has not been installed yet therefore will wait with further feedback. Thanks "


16. Small rolltop bath

Graham Austin purchased the Winchester Single Ended Slipper Bath Small

" Very good product and a very fast delivery would recommend this company. "


17. Sienna 85 Vanity Unit and Basin

susan punton purchased the Sienna 85 Vanity Unit & Basin

" Just what I need for storage. Nice size basin just enough for washing hands and face. Finish on unit is great and high quality. would recommend  "


18. Looks lovely once fitted

Paul McEvoy purchased the Sienna Milo White Gloss Combination Vanity Unit Small

" The delivery was on time and all items correct and well packaged Units are solid and well built, Soft close doors work nice! Downside was that toilet unit needed to be cut out to accept toilet pan, this could have been pre done at the factory, also toilet pan has only 2 floor fixings so mine rocks a little as I have a wooden floating floor, would not be a problem on a concrete floor, Has some space left over so ordered another unit, would say over all im 95% happy and im a fussy so and so lol "


19. shower screen

Mr P Britton purchased the Frameless Hinged Shower Enclosure 760

" great shower screen . easy to fit "


20. Towel holder

Karen purchased the Cubik Towel Ring

" Goes well with other products in new bathroom "


21. excellent product

a parks purchased the Sienna Arc White Gloss Combination Vanity Unit Large

" This item is fabulous. It is really good quality and excellent value. "


22. Remember to buy with Elizabeth towel rail

Helen Simpson purchased the Traditional Angled Radiator Valves

" Haven't had chance to install towel rail yet but am very glad I read earlier reviews and saw that these were necessary but needed to be bought separately. Having done that, the valves and towel rail were delivered in one well-wrapped pack, promptly and efficiently. Very pleased. "


23. Excellent value & service

Jackie Worthington purchased the Odessa Wenge Floor Mounted 900 Drawer Unit & Basin

" I was surprised by the quality of this unit. I have seen inferior units priced at far more. The first one arrived with a partial additional screw hole on the front of one of the drawers, totally spoiling it. I am still giving all 5 stars as there was absolutely no quibble from the company and the unit was replaced very promptly. Will definitely be sourcing from here again.  "


24. Fantastic quality and value

Clark purchased the Osca Basin Mixer

" My wife and I tried to support a local Plumbers Merchant with their own extensive showroom, all extremely expensive. Nobody could be bothered to tear themselves away to speak to us so we decided we may as well buy online. We found Victoria Plumb and spoke to our plumber about sizes, decided on the correct pan, cistern, basin and mixer tap for our cloakroom. Placed the order online, selection process all trouble free, paid and advised delivery 31st October. Goods arrived 31st October, order and goods intact and top quality. Delighted with our purchase and delighted with the £600 saving, thank you. "


25. My lovely walk-in shower

Wendy purchased the Curved Walk in Shower Pack RH

" Well impressed with the cubicle, good size and excellent price. Would recommend this company to anyone, excellent service all round. "


26. Shower combination Set 7

Tracy Guest purchased the Shower Combination Set 7

" excellent quality, excellent service and excellent prices ! web site easy to use good choice of products for all tastes "


27. Good quality product

Margo purchased the Matrix Single Tumbler & Holder

"  Very pleased with this soap dish, nice quality. "


28. Economy thermostatic valve

Don Davies purchased the Economy Valve

" I purchased this valve for my caravan, all the parts were there and delivery was prompt, took me 20 minutes to fit and worked a treat. Would recommend this product. "


29. Sienna Arc Combination Unit Lg.

Brian Cheetham purchased the Sienna Arc White Gloss Combination Vanity Unit Large

"  The products arrived sooner than expected, the delivery men were more than helpful & put everything in the garage & refused any help. Opened the contents next day & closely inspected all the contents, more than pleasantly surprised at quality (first class). The only slight critisism is the poor instructions on the workings of the syphon in the cistern on how the RED & BLUE levers worked & what they did, for amateur installers, otherwise all very easy to install. We will order again for the next project.  "


30. Great quality

Ken Barron purchased the Square 300mm Fixed Head & Wall Arm

" Even my plumber was impressed with the quality build of this item. It's heavy and sturdy. Much bigger in real life than it looks on the picture. In a good way.  "


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