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Customer Reviews & Feedback

all totally independent and transparent

Feedback is widespread on the web and informs purchase decisions. We listen and make changes based on what our customers value.

Last updated on 29/03/2015

1. Excellent start

Shane Peters purchased the Square Stone Shower Tray & Riser Kit 800 x 800

" Very good product and fantastic customer service. Normally use another online bathroom company but could not supply the base I required to go with the enclosure for 2 weeks!! Had very poor customer, will use Victoria Plumb in future. "

2. Bath Screen

John Hammond purchased the Hinged Single Bath Screen

" excellent quality, compared to others that are much more expensive. Easy to fit, doesn't leak. Would recommend. "

3. Basin Tap

George Wirgman purchased the Pulse Single Lever Basin Mixer

" Excellent product, well priced and delivered quickly. Very pleased with my purchase. "

4. 900 Quadrant shower enclosure

Kay Meziane purchased the V8+ Frameless Quadrant Shower Enclosure 900

" Very very happy with this shower super quality my plumber said it was great value for money (bought in the sale)it took him roughly 3 hours to put together with no problems highly recommend. "

5. Excellent Service

Nicola Macrae purchased the V6 Sliding Shower Enclosure 1200 x 900

" Dealing with your Company is a real pleasure, many could learn from your enthusiasm to help and the excellent level of service provided. I will recommend you to anyone willing to listen! "

6. Smart White Floor Mounted 600 Drawer Unit & Basin:

jacky purchased the Smart White Floor Mounted 600 Drawer Unit & Basin

" Very pleased, product was delivered very fast and as described. Very good value for money, stylish looking product, would highly recommend. "

7. Great looking product!

Dan purchased the Hex Cloakroom Basin Mixer

" Couldnt believe the quality of these tis tap for the price we paid. Looks great in my downstairs wc. Will be buying another few for the other bathrooms too! "

8. Basin mixer tap

n cross purchased the Alexa Basin Mixer

" The quality of the taps is excellent as was the delivery. They look so good and I would have paid much more for them. "

9. Very pleased

Simone purchased the Cubik Double Towel Rail

" Delivered very quickly and no problems with putting together - good value for money! "

10. Coniston basin taps

Tracy Guest purchased the Coniston Basin Taps

" excellent quality, excellent service and excellent prices ! web site easy to use good choice of products for all tastes "

11. Very Pleased!!

Susan purchased the Matrix Thermostatic Triple Valve Complete Shower Set

" Thanks Victoria Plumb, Excellent Service. "

12. Quality product.

Eric Gibson purchased the Alexa Wall Mounted Bath Mixer

" Ordered a set of wall mounted mixer taps. The price was great value, the delivery was quick and the overall experience with victoria plumb was good. "

13. basin facts

ian lewis purchased the Rincona Wall Mounted Basin

" what i liked is you can talk to a human if you have a problem which we did and was sorted straightaway. would recommend to others  "

14. Bath screen

Frazer Gould purchased the Curved Single Bath Screen without Towel Rail

" The service and delivery were very good however I was worried because the packaging was damaged in several places. Fortunately the contents were not damaged and now the screen is installed it looks great. Deducting a star for the packaging.  "


Michelle Turner purchased the Traditional Dual Exposed Bottom Outlet

" I must admit, I didn't have high expectations for this as I thought it was 'really reasonably priced'. However, it looks AMAZING. Would highly recommend this if you're looking for a new shower. "

16. Stylish, compact and decent flush.

Adam White purchased the Oakley Close Coupled Toilet inc. Luxury Soft Close Seat

" Oakley looks great, simple form so easy to keep clean. Supplied fittings were easy to install and work well. Good decent flush. comfy soft close seat. *If you have a waste to the side you will need a flexible waste connector, most solid 90 degree pipes won't push fully onto the pan outlet before the sides of the toilet stop it going on.* Fantastic value compared to other retailers. Good delivery, accurate delivery time slot on the day.  "

17. Really pleased

Lil purchased the V6 Pivot Shower Door 760

" Really happy with the shower door. They were going to deliver on a day we weren't in so I rang up to change the delivery date. They were very helpful. I didn't fit it but my partner found it straight forward. Great value for money  "

18. Excellent service & product

Carole Barker purchased the Winchester Basin & Pedestal (2TH)

" After searching online I finally found the basin/ pedastal to complete my bathroom. As the purchase was for a property I was in the process of buying, at the time of ordering the basin/ pedestal I couldnt give a date for delivery. Victoria plumb were extremely understanding and said that I could delay delivery until I was ready. They gave me a telephone number to contact when I ready. I rang the number arranged the delivery. It was packaged very well. On opening the packaging I was more than pleased with the items. They got to me safe and sound. I have had them fitted today and they are just what the bathroom needed. Traditional and classy. Thankyou Victoria Plumb. I will definately be using your site again and ordering from you. "

19. sienna 55 vanity unit

mark scott purchased the Sienna White 55 Vanity Unit & Basin

" fair quality. the way the cabinet is configured inside makes pipe installation easier and hidden. two sets of handles arrived..apart from being tough to screw together.. it was all an excellent buy and value for money "

20. Shower Bath

Nat M purchased the Boston Shower Bath 1500 x 850 LH inc. Screen

" Recently purchased this product and I was completely happy with it and it's delivery, fast friendly service with great discounts, will definitely use Victoria Plum again fantastic  "

21. Shower valve Review

Anna Goodman purchased the Matrix Square Triple Valve

" We are really pleased with this shower valve, looks great, does the job, good value for money, delivered on time and all in all we are thrilled and wouldn't hesitate to recomment to others both the product and Victoria Plumb. "

22. metro basin tap

susan hodson purchased the Metro Waterfall Basin Mixer

" very pleased with this tap looks superb with the sink i purchased "

23. Alexa tap

D Jackson purchased the Alexa Basin Mixer

"  cant fault the ordering and delivery of the tap would definitely use Victoria Plumb again . The tap looks good and our plumber fitted it in no time. The only down side for us is the water comes out in a shower like way and splashes up the sink so we have to make sure not to turn it on full other than that we are very pleased. "

24. Rose

Marion Gaiger purchased the Cubik Bath Shower Mixer

" We bought this shower mixer to match the basin one which we wanted not only for the design but because the projection is angled rather than straight down to the waste.(see Cubik basin tap review)The shower head on this mixer at first seemed rather small but this is by no means a negative. As the shower head is small it delivers gentle water pressure (where as larger heads can deliver quite a forceful water pressure..depending on your water pressure and whether you have a combi boiler or tank fed)Thereby making hair washing easier and gentler for children and adults alike. Also water from the shower head doesn't get everywhere because of the smaller head.Uses less water too. Excellent value for money (especially in sale) although would have bought at full price, as far better quality than standard DIY stores and far cheaper in price but not quality than bathroom shops.  "

25. rad. valves

Kris purchased the Mako Angled Radiator Valves

" Good quality finish product,highly recommended item "

26. Excellent shower

Jeff Green purchased the Drench Slider Rail Kit

" Recentley purchased a Drench shower kit and very pleased with the result. It is powered by a 2 bar pump which is just about right for our needs and gives a good allround choice of spray settings. Showering is now a pleasure! "

27. odessa 3 door cabinet

Malcolm Trowbridge purchased the Odessa Wenge 3 Door Mirror Cabinet

" Really good value and looks great,delivery very quick and came in good order. Thanks  "

28. Fitted and working well

Barry Stocken purchased the Pulse Kitchen Tap

" This item arrived on time and seems to be an excellent purchase and very good value for the price. I am delighted"! "

29. Luna heated towel rail

Ray Jones purchased the Luna Heated Towel Rail 1635 x 320

" This product was, like all my purchases from V.P. well packed delivered promptly & was precisely what was required for the space alongside our new shower. What can I say? Easy to fit, easily dries all our towels, looks perfect! "

30. Shower Combination

Alan Bird purchased the Energy Bathroom set with Sliding Enclosure 1200x760

" Very pleased with the whole experience from ordering the product to delivery. The products exceeded our expectations and looks great. "

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