Call centre: 0844 804 48 48
Tag: Customer Service

Here at Victoria Plumb warehouse team ensure that your bathroom purchase is checked, packaged and palletised in the best way possible. Our entire bathroom collection is securely and individually packed and delivered to our customers in its own Victoriaplumb.com branded packaging. Due to the delicate nature of some of our larger products we have taken pride in designing our own packaging that aids our 2-man delivery service in delivering our bathroom purchases safely and securely.

Incorporated into our packaging assembly is a ridged outer box that is clearly labelled with the product code and relevant details, it also displays the Victoria Plumb logo and our sales telephone number. Each product is supported with internal cardboard bolsters and supports, these help to ………

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Victoriaplumb.com is pleased to announce the expansion of our sales and customer service call centre. The growth of the call centre is due to the ever increasing success off Victoriaplumb.com and our rising popularity in the online bathroom market. We are constantly increasing our personnel resources to provide our customers with the very best level of customer care and sales advice. We have recently grown from a team of 8 trained phone staff to now having over 20 personnel.

Each member of the Victoria Plumb contact centre workforce is trained in customer care, sales and product knowledge plus all the delivery information our customers needs to know. Our advanced telephone system, “Call Navigator”, ensures that our customer’s calls are answered quickly ………

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