Trade Account - It's The Business!

Our Service Promise

Get expert advice, top quality products and professional service as standard.

The Support You Need

As part of our commitment to outstanding customer service, we have a dedicated Technical Support team who can be contacted here. They are available to help resolve any issues during the installation process. Our people are fully qualified and trained across the full range of Victoria Plumb product lines, and it is rare that we are unable to resolve technical matters.

Quality Controlled And Guaranteed

Victoria Plumb products are designed to meet exacting national and international Quality Control (QC) standards. Strict QC is imposed on imports by an external partner organisation and on-site QC involves regular monitoring and inspection of products by experienced and qualified trade's people. In fact we are so confident of our quality, we offer excellent quality guarantees on selected products.

Money Back Guarantee

All the purchases made on the Victoria Plumb website are backed by our 7 day money back guarantee, if you buy an item from us and you are not completely happy with your purchase simply send it back to us within 7 days of receiving the parcel in the same condition it was received with all packaging, instructions and parts and we will arrange a refund.

Rapid Product Replacement

No problem, in the event that your ordered item is incorrectly delivered or damaged we aim to get a replacement dispatched within 24 hours of your claim being accepted.

Lowest Price Guarantee

Our pricing policy has a rock solid guarantee. With no middle men or high-street overheads you get all the luxury at the best possible price. In fact, we are so confident that our prices are the best in the market that we offer a lowest price guarantee - so in the event that you find the identical product elsewhere for less we will match it.